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Frequently Asked Questions
Help Center
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General FAQ
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Frequently Asked Questions
My video looks blurry.
The RSVP link isn’t working.
How do I clear my browser cache?
Why is my music muted on social media?
My video isn’t playing on WhatsApp or email.
The video invitation takes too long to send on WhatsApp.
My download link expired or I lost access.
What’s the difference between Video Only and Video + RSVP?
Do you support multiple languages?
Can I upload my own custom design?
My guest list isn’t importing
My guests didn’t receive the invitation
Do events expire?
Can guests edit their RSVP?
Can I remove guests after sending?
Can I resend my invitation?
How many rounds of revisions or corrections are included in the package?
Is there a limit on how many Guests can be invite link sent or shared?
How can the RSVP invitation be shared (WhatsApp, text message, email, social media)
Can the invitation be downloaded as a PDF or video file?
For how long will the invitation remain active and accessible online?
How many photos can be included in the invitation?
Are videos, background music, countdown timers, maps, RSVP buttons, and playlist links supported?
What payment methods do you accept?
Is technical support included after delivery?
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